Prerequisites
- A Jira Cloud instance (Jira Server/Data Center is not currently supported)
- Admin or project admin access to the Jira project where tickets should be created
- An active LaunchSafe workspace
Setup
Navigate to Integrations
In the LaunchSafe dashboard, go to Integrations in the sidebar and locate the Jira card.
Authorize LaunchSafe
Log in with your Atlassian account and grant LaunchSafe access. The following permissions are requested:
| Permission | Purpose |
|---|---|
| Read Jira projects | List available projects for ticket creation |
| Create issues | Create new tickets from findings |
| Add attachments | Attach evidence screenshots and proof-of-concept data |
| Read issue types | Map to your project’s issue types (Bug, Task, Story) |
Configure project mapping
Select the default Jira project where tickets should be created. You can also configure:
- Issue type — Bug (recommended), Task, or Story
- Priority mapping — how LaunchSafe severity maps to Jira priority
- Labels — automatically applied labels (e.g.,
security,launchsafe) - Assignee — default assignee for new tickets (optional)
Creating tickets from findings
From any finding in LaunchSafe:- Click the Create Jira Ticket button on the finding detail page
- Review the pre-populated fields (you can edit before creating)
- Click Create — the ticket is created in your Jira project
- A link to the Jira ticket appears on the finding for tracking
Field mapping
LaunchSafe populates Jira tickets with structured information from the finding:| LaunchSafe field | Jira field | Content |
|---|---|---|
| Title | Summary | Vulnerability title with CWE reference |
| Severity | Priority | Mapped via your configured priority mapping |
| Description | Description | Full finding details in Jira markup format |
| Evidence | Description (appended) | HTTP request/response, code snippets, data flow |
| Category | Labels | Vulnerability category (e.g., sql-injection, xss) |
| CVSS Score | Custom field (if configured) | Numeric CVSS v3.1 score |
| Remediation | Description (appended) | Step-by-step fix instructions with code examples |
| LaunchSafe URL | Description (link) | Direct link back to the finding in LaunchSafe |
Priority mapping
The default priority mapping follows industry-standard severity-to-priority translation:| LaunchSafe severity | Jira priority |
|---|---|
| Critical | Highest |
| High | High |
| Medium | Medium |
| Low | Low |
| Info | Lowest |
Bulk ticket creation
For scans with many findings, you can create tickets in bulk:- Go to the Findings page
- Use severity filters to select the findings you want to ticket
- Click Create Jira Tickets (bulk action)
- Review and confirm — tickets are created for all selected findings