Prerequisites
- A Jira Cloud instance (Jira Server/Data Center is not currently supported)
- Admin or project admin access to the Jira project where tickets should be created
- An active LaunchSafe workspace
Setup
1
Navigate to Integrations
In the LaunchSafe dashboard, go to Integrations in the sidebar and locate the Jira card.
2
Connect Jira
Click Connect Jira. You’ll be redirected to Atlassian’s OAuth authorization page.
3
Authorize LaunchSafe
Log in with your Atlassian account and grant LaunchSafe access. The following permissions are requested:
4
Configure project mapping
Select the default Jira project where tickets should be created. You can also configure:
- Issue type — Bug (recommended), Task, or Story
- Priority mapping — how LaunchSafe severity maps to Jira priority
- Labels — automatically applied labels (e.g.,
security,launchsafe) - Assignee — default assignee for new tickets (optional)
Creating tickets from findings
From any finding in LaunchSafe:- Click the Create Jira Ticket button on the finding detail page
- Review the pre-populated fields (you can edit before creating)
- Click Create — the ticket is created in your Jira project
- A link to the Jira ticket appears on the finding for tracking
Field mapping
LaunchSafe populates Jira tickets with structured information from the finding:Priority mapping
The default priority mapping follows industry-standard severity-to-priority translation:
You can customize this mapping in Integrations → Jira → Settings.
Bulk ticket creation
For scans with many findings, you can create tickets in bulk:- Go to the Findings page
- Use severity filters to select the findings you want to ticket
- Click Create Jira Tickets (bulk action)
- Review and confirm — tickets are created for all selected findings